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As more businesses come to depend on Unified Communications like Cisco’s UC suite and Microsoft’s Skype for Business, having a clear view into the quality of the users’ experience has become essential. This ensures both providers and users have an early warning of any degradation of calls, videos and voice quality.

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At Highlight’s Accelerating Performance event we were very proud to distribute awards for the following categories:

  • Partner with Most Effective Up-sell Campaign - Daisy
  • Partner with Highest Revenue Growth - Gamma
  • Partner with Highest Utilisation of Highlight Features - Maintel
  • Partner with Most Innovative use of Highlight - GCI

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Highlight has enhanced its Applications, Network and Unified Communications (UC) performance management service to deliver visibility and transparency of Skype for Business behaviour across an ICT estate. 

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Highlight announces integration of Wi-Fi analytics from Aerohive Networks, an independent vendor of enterprise Wi-Fi networks.  Customers of Aerohive’s Wi-Fi services will be able to see details of Wi-Fi usage, connections speeds and potential bottlenecks via Highlight’s graphical user interface. Highlight presents a clear and simple management view across enterprise-wide digital landscapes through 24/7 monitoring and reporting capturing the performance of all infrastructure and applications. Highlight’s multi-tenant SaaS offering enables scalability and ease of deployment for Managed Network and Managed Service Providers, and their customers.

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Gamma has chosen Highlight to help deliver the highest level of customer experience. Gamma is offering Highlight’s monitoring services to its large to medium sized enterprise customers so that they have clear, real-time visibility into the performance of their managed communications, including voice, data and mobility services. 

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Highlight is delighted to sponsor Harry Blowers for a second year as he strives for a podium finish in Laser-class sailing at the 2024 Olympics.

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